AMC Offers Money-back guarantee on 'Cinderella Man' Ticket Purchase
According to Reuters, AMC, the #2 movie chain in America, is offering a money-back guarantee for those who purchase tickets to see 'Cinderella Man':
Advertisements offering on-the-spot refunds to AMC patrons unhappy with the film began running on June 24 in newspapers and on the exhibitor's Web site (www.amctheaters.com), AMC spokeswoman Pam Blase said on Tuesday.
The ads, welcomed by the film's distributor, Universal Pictures, say in part: "AMC believes Cinderella Man is one of the finest motion pictures of the year!"
Blase said AMC provides occasional rebates to dissatisfied moviegoers on a case-by-case basis. But the "Cinderella Man" offer marks the exhibitor's first money-back guarantee since "Mystic Pizza," Julia Robert's breakout 1988 film.
The move comes amidst the widespread belief that releasing 'Cinderella Man' as a counter-programming measure was a failed move, and there has been speculation the Universal may try a limited re-release in the fall. This guarantee is an interesting effort to drum up business, particularly because the demographic most receptive to these types of offers is also the same one most likely to be interested in seeing this film. And much like rebates, the redemption levels are, barring aberrations, usually pretty low. AMC isn't releasing any numbers, and so far has just said that the refunds requested have been "minuscule."
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